Contact & Support
We answer questions about your account, billing and the Digital Ghost environment directly — no help-desk maze.
Email support
Eric will configure this as a forwarding address to a monitored inbox. Responses arrive during business hours, typically within one business day.
Account or billing questions
Sign in to your Digital Ghost workspace and use the Contact option inside the environment, or email us directly — include your account email so we can find you quickly.
Account deletion
To request full account deletion, email support@digitalghost.vip from the address on your account. We will confirm and complete the deletion within a reasonable period. Individual chats you delete in the app can be restored for 24 hours; after that, they cannot be restored and are permanently removed from the app during the next hourly cleanup.
What we help with
Account access, billing questions, trial and continuation, technical issues inside the Digital Ghost environment, and privacy or data requests.